Member Charter - What we ask you commit to us
We ask that you support us by adhering to the procedures that we’ve put in place in order for us to keep compliant and to be as safe as possible.
If you, or anyone you live with or have been in contact with has COVID-19 symptoms we ask that you do not come to the club. If you or anyone you live with has been tested positive for COVID-19 please do not come to club and please let us know immediately by emailing firstname.lastname@example.org or calling us on 01784463100.
We also strongly suggest that all visitors to the club download the NHS Covid app and scan the QR code at reception.
Please wash your hands thoroughly as often as possible and use santiser provided. Our teams are here to help, please support us by cleaning all equipment and training areas before and after use. Please book all visits to help us keep under capacity in each area. Please be courteous to other members and only book one class per day. There will be a £5 late cancellation fee if cancellation is within two hours of the booking or a £5 no-show fee if your attendance is not logged. Please try not to arrive early as there is limited space to wait – if you are early please wait in the lounge.