We are open!

Thank you to all of our members for supporting us in returning to the club.

 

Below details some information regarding your memberships, what we have done to keep everyone safe and what we ask you do to support us and keep us compliant.

Take a look at our video below to see some of what to expect.

If you have any questions please contact us via email below:

enquiries@thethamesclub.co.uk

 

Your Membership

Your membership will have re-started on 25th July.

If you pay monthly you won’t have been charged throughout the lock down period until 1st August. If you are an annual member,  we have extended your membership by the number of days we were closed.

Your membership now includes access to The Thames Club Online where you’ll be able to access a library of workouts that you can do at home. If you’d like us to create you an account please email Franki here.

If you have any questions regarding your membership please email the membership team here.

Keep in touch

You must not come to the club if you or anyone you live with has symptoms of COVID-19.

If you test positive for COVID-19 you must not visit the club and we ask that you let us know immediately. Call 01784 463100 or email us here.

Please ensure the contact details we have for you are accurate. This is vital to support the test and trace system.

We encourage everyone who visits the club to download the NHS Covid app and to scan our QR code when you come to the club, this will support track and trace.

Member Charter - What we commit to you

We have spent a lot of time planning how we can keep our club as safe as possible. Below you will find a summary of what we have put into place, but if you’d like to read more, our full Member Charter can be found here.

 

Our teams will be on hand to help to clean and disinfect all areas of the club. Signage will help with the flow of people and will help us adhere to social distancing. Each studio has been marked out to ensure every person has their own dedicated space in a class and the timetable has been designed to allow enough time between classes for adequate cleaning. We have recently launched The Thames Club Online, which is free to all members, to enable you to choose a class or workout to do from home – live streaming is coming soon! Equipment in the gym is spaced out and we have created new training zones outside and in The Thames Suite. The pool is open, and the Jacuzzi will be opening in the coming days. Please pay particular attention to social distancing in the Jacuzzi and during family swim times. In order to manage social distancing, we ask that swimmers and Hot Yoga Club users have priority in the changing rooms. Hair dryers and straighteners must not be used due to hot air flow. Finally, air conditioning is set to guidelines and is specific to each room, we ask that it is not altered in any way.

Member Charter - What we ask you commit to us

We ask that you support us by adhering to the procedures that we’ve put in place in order for us to keep compliant and to be as safe as possible.

 

If you, or anyone you live with or have been in contact with has COVID-19 symptoms we ask that you do not come to the club. If you or anyone you live with has been tested positive for COVID-19 please do not come to club and please let us know immediately by emailing enquiries@thethamesclub.co.uk or calling us on 01784463100.

We also strongly suggest that all visitors to the club download the NHS Covid app and scan the QR code at reception.

Please wash your hands thoroughly as often as possible and use santiser provided.  Our teams are here to help, please support us by cleaning all equipment and training areas before and after use. Please book all visits to help us keep under capacity in each area. Please be courteous to other members and only book one class per day. There will be a £5 late cancellation fee if cancellation is within two hours of the booking or a £5 no-show fee if your attendance is not logged. Please try not to arrive early as there is limited space to wait – if you are early please wait in the lounge.

Testimonials

“The Thames Club have gone all out to make it a super clean and socially distanced environment since re-opening. A very enjoyable experience in the gym this morning”, Ann.

 

“It was great to be back on Saturday! All very well thought out for our safety and ease of use”, Jenifer.

 

“It was great to be back at the club today. Body conditioning class was so well organised, and I felt completely safe and very welcome. Lovely to meet friends again. Well done Thames Club team for all your hard work”, Pauline.

 

“Clean everywhere!!! Even after classes everyone makes an effort to clean down their equipment…. I am pleased I decided to change and can tell it’s worth every penny”, Marie.

 

“It was great to be back in the pool this morning. Very well organised and felt safe. Thank you Peter and all the team for all the preparations!”, John.

 

“Have been swimming in the Thames lately, but it was lovely to be back in that gorgeous pool today. Thank you all, it felt safe and relaxed, quite an achievement”, Sarah.

Thank you

We’d like to thank you for your support during these difficult times. We hope to be able to re-build our community at the club and we ask that whilst we try to do this in the safest way possible that you bear with us and be patient with us and one another whilst we all get used to the new procedures.

 

We have done everything we can to create a safe and comfortable environment for our members and our team. However, if you spot something that you think we could do better, then please let us know.